Supply chain communication

Subject
Secure and automate the process of communication to downstream (Customers) and upstream (Suppliers) in order to take advantage.of the effective implementation of Reach rules to set up the Regulatory Data Base of the client corporation.

A/ Company profile & Volumes
One of the top 5 petrochemical companies in Europe
#1 R&D Chemical Center in Europe

• 2.600 products
• 550 suppliers
• 2.500 direct customers
• 8.500 customer/product (eventual issue?)

B/ Commercial key contraints requested

• Generating a unique questionnaire by customer
• Creating a unique access code for each questionnaire
• Real time Management of workflows
• An exhaustive audit trail for all events

Key functionalities

• Gathering of all internal data (from existing DB)
  • Importation of data (DB, XLS) and their extended controls specially for reading their full coherence to be able to aggregate and segregate them to the granularity requested by the regulation.
  • Building up to the data base Reach

• Gathering of all external data (by sending email with questionnaires)
  • Automatic production Questionnaires of “Uses”
  • Questionnaires are Dynamic (according to each context)
  • Campaigns of sending Questionnaires to customers and to Suppliers

• Full and automatic management of all email campaigns by workflow engine

• Automatic and manual management of reminding campaigns (reminder, resending of questionnaires)

• Reporting by multiple filters (campaign, product family...)
  • All “Uses” of the products by the Customers
  • Analysis of the “New Uses” (outside the predefined “Uses”)
  • Special report for the Supplier of the “New Uses” collected from the Customers
  • If not permitted by suppliers, launch tests (human/environment toxicity)

Key benefits

• Full Reach compliance for Supply Chain Communication with dynamic solution.
• Secure processes by automatizing (internal and external data gathering) and full audit trail
• Improve efficiency by setting-up communication link with other business lines and processes.

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